Privacy Policy

Last Updated: February 12, 2026

At Traicee, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and state of residence
• Professional Information: Your role in real estate (agent, broker, transaction coordinator)
• Communication Data: Information from your interactions with us via email, SMS, or our website
• Usage Data: Information about how you access and use our website

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you updates about Traicee, including product launches and feature announcements
• Send SMS notifications about your waitlist status and product updates (only if you've opted in)
• Respond to your comments, questions, and requests
• Understand how users interact with our website and services
• Detect, prevent, and address technical issues or fraudulent activity

3. SMS/Text Messaging

If you provide your phone number and opt in to receive text messages:

• We will send you occasional updates about Traicee via SMS
• Message frequency varies; you may receive up to 4 messages per month
• Message and data rates may apply
• You can opt out at any time by replying STOP to any text message
• Reply HELP for assistance
• We use Twilio as our SMS service provider

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our website and services (such as Twilio for SMS, email service providers, and hosting services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Unsubscribe from email communications by clicking the unsubscribe link
• Stop receiving SMS messages by texting STOP

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.